Our easy, hassle free return policy is part of our commitment to ensure you are happy every step of the way.
Non-prescription glasses in perfect condition may be exchanged or refunded if requested within 30 days of purchase. Offer only valid in North America.
We accept exchanges for prescription frames and orders outside of North America.
• Prescription Orders: 5-12 Business Days • Non-Prescription Orders: 3-10 Business Days • Bluelight Orders: 5-8 Business Days.
Note: If you will like express or priority please make a note on order and our logistics team will reach out to you directly at firstname.lastname@example.org
A purchase from Bôhten entitles you to a one-year exchange warranty on products that may have manufacturer defects. This applies only upon presentation of proof of a manufacturing defect and proof of purchase from an authorized Bôhten dealer. Bôhten Eyeglasses reserves the right to determine manufacturing defects.
Our customers may also qualify for an extended two-year warranty upon completion of the following steps: Email us at email@example.com with the customer's full name, location and a scan of their receipt.
No refunds on wholesale orders, only exchanges on frames.